MCAS – My Child At School

We have now moved to Bromcom as our Management Information System (MIS). Bromcom is used to securely record and manage important information about children and families, including attendance, assessment data, contact details, allergies and medical information.

As part of Bromcom, we use an additional package called MCAS (My Child At School). This is the app parents use to access a range of school services.

Through MCAS, parents can:

• Make payments to school
• Book wraparound care and clubs
• Book school meals
• Approve and pay for trips and activities
• View and update contact and personal information
• Receive important school information and notifications

Troubleshooting

If you haven't received an automated email inviting you to join MCAS, please check the following:

• Check your junk/spam folder for the email
• Ensure the school has your most up-to-date email address
• Important: if you have changed your email address and have yet to notify the school, you have the following options:
  • Visit the school and collect a 'change of details' form, fill this out and return it. Alternatively:
  • Email secretary@launcestonprimary.uk from your OLD email address, requesting it to be changed. If you no longer have access to your old email address, please email secretary@launcestonprimary.uk from your new account. If you email from your new account, we may be in touch to verify your identity.